FAQ
stakecazino.com is the world's leading online game provider in terms of the number of games. We offer an exceptional and secure gaming experience with a wide selection of games, top-notch customer service, and complete transparency in all our operations.
To create an account, click on the "Sign Up" button at the top of the homepage, fill out the registration form with your personal information, and follow the instructions to verify your account.
To deposit money, log into your account, go to the "Deposit" section, choose your preferred payment method, and follow the instructions to make the deposit. We accept various secure payment methods.
Fairness is essential for us because it allows us to establish a long-term relationship of trust with each of our clients. That's why most of the games we offer are fair, meaning that all game results are fair and can be verified by the players themselves. Furthermore, we fully ensure that all games comply with the requirements of RNG certification and our Anjuan-awarded gaming license in terms of fairness.
If you forget your password, click on the "Forgot Password" link on the login page, enter your registered email address, and follow the instructions to reset your password.
The minimum deposit is €20. The minimum withdrawal is €100.
A bonus is a sum of money added to your deposit to help you make a profit. The bonuses of course have a wagering requirement which once met will allow you to take full advantage of your balance and generate a withdrawal. You can contact us in chat at any time to find out the wagering requirements that are on your account.
There are several types of bonuses and each has a different wagering requirement: -The free bonus must be wagered 40 times. -The deposit bonus must also be wagered 40 times. -Cashback must only be wagered once
Yes. We are scrupulous about the danger posed by excessive gaming. Our agents are there to respect your requests and ensure that the game is only a pleasure and does not endanger your daily life. To do this, simply go to chat or send an email to support (the email address is a little further down). However, we give you the possibility of reopening your account after a certain period of time. To do this, please contact our customer service via the live chat interface or by emailing us at [email protected]. We will take care of it as soon as possible.
Yes, you can close your account for good. Please note that you will not be able to reopen it afterwards or create a new account on stakecazino.com. To have your account permanently closed, please contact our customer support via the live chat interface or by emailing us at [email protected]. We will answer you as soon as possible.